FAQ’s

Below are some of the common questions that I receive. If you don’t see what your looking for below, be sure to get in touch at lucasmoorephoto@gmail.com

  • Yes! Please contact us at lucasmoorephoto@gmail.com within 24 hours of completing your order letting us know that you would like to cancel your order and we can take care of it for you.

  • Processing Time

    Please allow from 6-8 working days for photo prints to be shipped.

    Estimated Shipping Time

    We ship from Monday to Friday. You may receive your order within 5-7 days after shipment.

  • You will receive an automated email with tracking info once your order ships. If you have questions on your order status please email us at lucasmoorephoto@gmail.com

  • Returns

    Our main goal is to make sure you love your print! If your product gets delivered defective or damaged, please email us at lucasmoorephoto@gmail.com and let us know. We will most certainly give you a full refund or send you a replacement at no cost.

    All of our products are made to order, so we unfortunately cannot accept returns for any items that are not damaged or defective.